# Healthcare

> Resilient, secure IT for medical, dental and allied health practices, where patient care depends on systems that simply work.

Page: https://itechnologyaustralia.com.au/solutions-industry/healthcare

Resilient IT for critical care

## What makes IT different in this sector

- **Patient privacy**: Health information is among the most sensitive data there is, and a breach has serious consequences.
- **No room for downtime**: When practice systems go down, appointments, records and billing all stop with them.
- **Ransomware risk**: Healthcare is a frequent target for attacks that lock up data and demand payment.
- **Clinical software**: Practice management and clinical systems that need reliable hardware, networks and backups to run well.

## How we help

- **Security for patient data**: Layered protection, strong sign-in and access controls that help keep health information private. ([Cyber Security & Compliance](https://itechnologyaustralia.com.au/services/cyber-security.md))
- **Backup & continuity**: Tested backups and a continuity plan, so your practice can keep seeing patients if something fails. ([Backup, Disaster Recovery & Business Continuity](https://itechnologyaustralia.com.au/services/backup-disaster-recovery.md))
- **Responsive support**: Help when clinic systems or devices aren't working, remotely or on site. ([Managed IT Services & IT Support](https://itechnologyaustralia.com.au/services/managed-it-support.md))
- **Reliable networks**: Stable networks and Wi-Fi across consulting rooms, reception and back office. ([IT Infrastructure, Networking & Communications](https://itechnologyaustralia.com.au/services/infrastructure-networking.md))

## Frequently asked questions

### Can you support our practice management software?

We look after the computers, network, backups and security your software relies on, and work with your software vendor when an issue is on their side.

### How do we protect patient data from ransomware?

Good protection combines security software, multi-factor authentication, staff awareness and backups that are kept separate and tested regularly.

### Can you help after a data breach?

Yes. We can help contain the incident, restore systems and strengthen your defences. Contact us straight away if you suspect a breach.

## Good first step

- [Cybersecurity Assessment](https://itechnologyaustralia.com.au/assessments/cybersecurity-assessment.md): Understand your real exposure to cyber threats across people, devices, networks and data, and know exactly where to invest first.

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