# Retail

> Dependable IT for retail businesses, keeping tills, stock systems and networks running so you can serve customers without interruption.

Page: https://itechnologyaustralia.com.au/solutions-industry/retail

Reliable systems for every sale

## What makes IT different in this sector

- **Downtime at the till**: When point-of-sale or the network drops out, sales stop and queues build up.
- **Stores and online**: Stock, pricing and sales across several shops and online channels that need to stay in step.
- **Payment and customer data**: Card payments and customer details that must be handled carefully and kept secure.
- **Peak trading**: Sales and holiday rushes that put extra pressure on systems, networks and staff.

## How we help

- **Point-of-sale support**: Help when tills, scanners, printers or in-store computers aren't working, remotely or on site. ([Managed IT Services & IT Support](https://itechnologyaustralia.com.au/services/managed-it-support.md))
- **Reliable store networks**: Business Wi-Fi and wired networks that keep tills, payment terminals and devices online. ([IT Infrastructure, Networking & Communications](https://itechnologyaustralia.com.au/services/infrastructure-networking.md))
- **Stock & sales systems**: Connected systems that bring stock, sales and accounting together across stores and online. ([ERP & Odoo Implementation](https://itechnologyaustralia.com.au/services/erp-odoo.md))
- **Security for payments and data**: Layered protection and access controls that help keep payment and customer information safe. ([Cyber Security & Compliance](https://itechnologyaustralia.com.au/services/cyber-security.md))

## Frequently asked questions

### Can you support our point-of-sale system?

We look after the computers, network, printers and devices your point-of-sale relies on, and work with your POS vendor when an issue is on their side.

### Can you connect our stores and online shop?

Yes. We can help bring stock, sales and accounting together across stores and online channels, for example with an ERP system such as Odoo.

### How do we keep payment and customer data safe?

Good protection combines security software, multi-factor authentication, up-to-date devices and tested backups, alongside the requirements of your payment provider.

## Good first step

- [IT Infrastructure Assessment](https://itechnologyaustralia.com.au/assessments/it-infrastructure-assessment.md): Get a clear picture of the health, age and capacity of your network, servers and devices, and a plan for what to fix, replace or retire.

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