# Service Desk

> Friendly, responsive IT support whenever your team needs help.

Page: https://itechnologyaustralia.com.au/solutions/service-desk

When something stops working, your team needs someone to call who knows your setup. Our service desk gives your people one point of contact for IT questions and problems, with remote help for quick fixes and on-site visits when hands-on work is needed.

## What it covers

- Service desk by phone, email and remote session
- On-site support when it's needed
- New starter and departure setup
- Proactive monitoring and patching
- Asset and licence tracking
- Regular reviews of your IT

## Services behind it

- [Managed IT Services & IT Support](https://itechnologyaustralia.com.au/services/managed-it-support.md)
- [Microsoft 365, Entra ID & Intune](https://itechnologyaustralia.com.au/services/microsoft-365.md)

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iTechnology Australia: call 1300 803 757, email info@itechnologyaustralia.com.au, or send an enquiry or book a discovery call at https://itechnologyaustralia.com.au/contact-us. All pages for agents: https://itechnologyaustralia.com.au/llms.txt (index) and https://itechnologyaustralia.com.au/llms-full.txt (full text).