Terms & Conditions

By accessing this website or engaging iTechnology Australia for any service, you agree to be bound by these Terms & Conditions. If you do not agree with any part of them, please do not use our website or services.

iTechnology Australia provides IT support, data recovery, managed services and related technology solutions. The scope, deliverables and pricing of each engagement are set out in the quote, proposal or agreement we provide to you.

We may update, suspend or discontinue any service at any time. Where an engagement is already underway, we will give reasonable notice of material changes.

You agree to provide accurate information, reasonable access to devices and systems, and timely responses so that we can deliver our services.

You are responsible for maintaining your own backups of important data and for ensuring you have the right to authorise work on any device or system you submit to us.

Fees are as stated in your quote or agreement. Unless otherwise agreed, invoices are payable within the period shown on the invoice. Late payments may incur interest or result in suspension of services.

Diagnostic or call-out fees may apply even where a fault cannot be resolved or data cannot be recovered.

We treat your data as confidential and handle it only as needed to deliver the agreed services. How we collect, use and protect personal information is described in our Privacy Policy.

We perform our services with reasonable care and skill. Because outcomes such as data recovery depend on the condition of the media, we cannot guarantee a particular result.

To the maximum extent permitted by law, iTechnology Australia is not liable for indirect or consequential loss, loss of profit or loss of data, and our total liability is limited to the fees paid for the service giving rise to the claim. Nothing in these terms excludes rights you have under applicable consumer law.

All content on this website, including text, graphics, logos and software, is owned by or licensed to iTechnology Australia and may not be copied, reproduced or distributed without our written permission.

You agree not to misuse the website, attempt to gain unauthorised access to our systems, introduce malicious code, or use the site for any unlawful purpose.

Either party may end an engagement in accordance with the terms of the applicable agreement. We may suspend or terminate access to our services if you breach these terms.

These terms are governed by the laws of Australia and any dispute will be subject to the exclusive jurisdiction of the courts of Tasmania and the Commonwealth of Australia.

We may revise these terms from time to time. The updated version will be posted on this page with a new “last updated” date, and continued use of our website or services means you accept the changes.